Spa Etiquette

ARRIVAL TIME
Please arrive 15 minutes prior to your treatment in order to complete your health assessment form and take time to relax in our tranquil surroundings.
Late arrivals will limit your treatment time as we need to end on time in order not to delay the next guest.

HYDROTHERAPY
We are happy to provide complimentary use of our hydrotherapy area, including Jacuzzi, steam room, sauna and chilled pools, to all guests who have booked a treatment in the spa.
Please pre-book its use at the time of scheduling your spa treatment.
We recommend an average time of 30 minutes prior to your treatment in our hydrotherapy area.

HOW TO SPA SAFELY
We recommend that you do not sunbathe before or after any spa treatment (especially hair removal treatments, body scrubs or aromatherapy treatments) for a minimum of twelve hours.
Gentlemen are kindly asked to shave prior to all facial treatments to ensure that maximum results will be achieved.
If you are pregnant or less than 3 months after giving birth and would like to enjoy any of our spa treatments, please consult with the Resort Doctor first. We kindly ask you to also bring a certificate of no objection from your family doctor allowing you to use the spa facilities.

SPA CLOTHING
We provide Bathrobes, Slippers and disposable panties for your personal use during your visit to our spa.
You may also wish to wear your bikini during your treatments.
Whichever you choose, our therapists will make sure that your privacy is respected at all times.

ELECTRONIC-FREE ZONE
Kindly note that the spa is an electronic-free zone. As such, we do not allow the use of mobile phones or any type of audio, photographic or video recording equipment.

HOLISTIC ENVIRONMENT
Please refrain from smoking within the spa grounds as we would like to provide a healthy environment for all our guests.

JEWELRY
We recommend that you leave all jewelry and valuables in your villa before coming to the spa. Kindly note that the spa cannot be responsible for loss or damage of personal articles or misplaced items.

CHILDREN
Please note that the spa is an unsuitable environment for babies and small children.
We try to ensure that all our guests benefit from the tranquil surroundings and ask you to be mindful of this when bringing young children to this location.

CHARGES
All treatments will be charged to your villa and appear on your account at the time of check out.

CANCELLATION POLICY
Please allow at least 4 hours notice for cancellations to avoid a 50% cancellation charge; Cancellations without notice will incur a 100% charge.


All prices, treatments and packages are subject to change without prior notice.

 
 
 
 
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